Don’t you hate it when you go to put your laundry in the dryer only to find that the washer is still full of water? It’s not uncommon, however, and there are a number of reasons that could be cause of the problem. The professional technicians here at Kimball Appliance Parts & Service have some tips for you to try before calling us for washer repair service at your Salt Lake City home.
1. Unplug Your Machine
This tip is like the one you get from tech support for your computer — turn it off and turn it back on again. It doesn’t make much sense, but it often works and you have nothing to lose by trying. Today’s washers — as well as most appliances — are made with computer chips, so the problem isn’t always something you can fix with a wrench and a pair of pliers.
Unplug your machine, wait at least 30 seconds and then plug it back in again. Set it to drain and spin and see what happens.
2. Check the Hoses
Your machine can’t drain if the water has nowhere to go, so check the hoses to see if anything is wrong. It’s hard to imagine the drain hose behind your washer suddenly got a kink in it, but we’ve seen it happen. What more often goes wrong with a hose is that something is clogging it. It could be pet hair, a sock or another small item. Especially if you have small children, those tiny socks can get sucked into the hose during the spin cycle.
3. Check the Drain and Spin Function
When the washer won’t drain and spin, it could be a mechanical issue or it could be a computer issue. There is usually a plastic piece on the inside the lid of top-loading washers that fits into a space in the machine when you close it. This is what allows it to drain and spin. Manufacturers make washers this way so that users are not injured reaching into a washing machine that might be spinning at a high speed.
Check to see that the plastic piece has not broken off and that the piece inside the space in the machine is intact. If it is, with the lid open, insert a pencil or other object into the space to see if you can get the washer to drain and spin that way. If you can, this is a short-term solution and you should still call Kimball Appliance Parts & Service for washer repair ASAP.
Other Reasons Your Washer Won’t Drain
There are a number of other, more complicated reasons a washer won’t drain, including malfunctioning parts. If you were unable to get your washer to drain using the above tips, call Kimball Appliance Parts & Service to make an appointment for us to come out to your Salt Lake City home. We offer not only washer repair, but also all types of appliance repair, including ovens, stoves, refrigerators, freezers and more to clients in Salt Lake City, Denver and Kansas City.