SMS Privacy Policy for Kimball Appliance Service:

Effective Date: 4-1-2024

Thank you for choosing Kimball Appliance Service. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our SMS services.

  1. Information We Collect:
    • We collect your phone number when you opt-in to receive SMS updates or notifications from Kimball Appliance Service.
    • We may collect information about your interactions with our SMS messages, such as whether you opened the message or clicked on any links.
  2. Use of Information:
    • We use your phone number to send you SMS updates and notifications regarding your appliance service appointments, reminders, or other relevant information.
    • We may use information about your interactions with our SMS messages to improve our services and tailor our communications to better suit your preferences.
  3. Disclosure of Information:
    • We do not sell, rent, or lease your phone number or any other information collected through our SMS services to third parties.
    • We may share your phone number with our service providers who assist us in sending SMS messages or managing our SMS communications. These service providers are obligated to protect your information and use it solely for the purpose of providing services to Kimball Appliance Service.
  4. Your Choices:
    • You can opt out of receiving SMS messages from us at any time by replying to any of our messages with the word “STOP” or by contacting us directly.
    • Even if you opt out of receiving SMS messages, we may still need to contact you via other methods regarding your appliance service appointments or other important matters.
  5. Security:
    • We take reasonable measures to protect the security of your information transmitted through our SMS services. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
  6. Updates to this Privacy Policy:
    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means.
  7. Contact Us:

By opting in to receive SMS messages from Kimball Appliance Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for trusting Kimball Appliance Service with your appliance repair needs.