Category Archives: FAQ

Scotsman Appliance Repair: Reasons for Ice Production Problems

When you’re in need of Scotsman appliance repair, pinpointing the exact reason for your ice production problem can be challenging. Scotsman ice-making machines are complex, high-tech products, so they have a multitude of parts that could be responsible for the malfunction.

If your Scotsman machine is making too much or too little ice, or if the cubes are coming out misshapen, call on a local authorized service technician with expertise in Scotsman appliance repair to get the problem fixed fast. While you can try troubleshooting on your own, a number of issues could be to blame.scotsman ice maker problems

Leaking

A leak could be the reason a Scotsman ice-making machine isn’t producing the right amount of ice cubes. Leaks can occur in any of the valves, or they can come from worn fittings, tubing or drain components.

Condenser Blockage

When Scotsman ice-making machines have production problems, the condenser might have a buildup of dirt or scale. Cleaning the component could help, but it may also need to be replaced.

Low Room Temperature

If the temperature in the room is too low – below 55 degrees – a Scotsman machine won’t produce any ice. In that case, moving the appliance to a warmer spot or adjusting the thermostat could fix the problem.

Sensor Malfunction

When the “Bin Full” light is on, but the bin clearly isn’t full, the issue is probably in the ice sensors. To fix this Scotsman appliance problem, these parts may need to be cleaned or replaced.

Faulty Thermistor

An ice bin that’s overflowing could be the result of a bad thermistor. Identifying this issue requires testing with a multimeter, and a negative reading means replacing the component is a must to repair the Scotsman appliance.

Dirty Filter

When the cubes coming from a Scotsman ice-making machine are melted or misshapen, the problem may be in the water filter. Cleaning or replacing this part could be the solution.

Defective Spray Jet

In a Scotsman machine, ice cubes that don’t look right may be due to an issue with the spray jets. When these appliance parts are dirty or damaged, the cubes have odd shapes or come out smaller than normal.

Do you need Scotsman appliance repair? For a fast, effective fix from an authorized service technician in Utah or Colorado, schedule a consultation with the professionals at Kimball Appliance Parts and Service.

The Kimball team has specialized training in repairing many high-end appliances, including Scotsman ice-making machines and Viking Range Corporation products. Our decades of experience, on-the-spot repairs and upfront, affordable pricing set us apart from the competition – we’re the company to call when any home appliance isn’t running right.

Kimball Appliance Parts and Service is standing by, ready to help with emergency and routine repairs. Contact our Salt Lake City, Utah, or Denver, Colorado office and schedule a professional consultation to discuss Scotsman appliance repair today.

Viking Range Appliance Repair: Troubleshooting Tips

If you own a Viking range, appliance repair is not something you’ll need very often. The Viking brand is among the best in the world, and their professional-grade ranges offer reliable performance.

Despite the impressive quality and innovative technology, these kitchen wonders do have problems now and then. If yours isn’t functioning properly, this Viking range appliance repair troubleshooting guide may help you understand what might be causing the issue and what you can do to get the range back in operation.

 viking range repair

If the Range Won’t Function at All…

 

When a range fails to do anything at all, the most likely cause is a lack of electrical power. Check to see if the circuit breaker has been tripped and take a look at the fuses – one may be blown. If neither of those is the issue, the wiring within the range could be the culprit.

 

If the Self-Clean Feature Isn’t Working…

 

When the self-clean feature isn’t functional, the solution could be as simple as pushing the range door closed. The door needs to be shut tightly, or the self-cleaning cycle won’t start.

 

If your problem is that the self-cleaning cycle didn’t seem to actually do any cleaning, the temperature control knob could be to blame. If it’s not rotated properly, completely past clean until it stops, the feature won’t work.

 

If the Range Won’t Broil…

 

When the broil feature on a Viking range isn’t operating as it should, the problem may also be in the temperature control knob. In this case, the knob may have been rotated beyond the broil position. Try the feature again, fixing the temperature at the broil setting – not past it – and you should be back to broiling.

 

If the Ignitors Have Problems…

 

When the range ignitor won’t even spark, a power issue, like a tripped circuit breaker or blown fuse, could be the reason. If the ignitor sparks, but the flame refuses to ignite, gas isn’t being supplied – which means either the gas supply valve is in the ‘off’ position or the home supply to the range has been interrupted.

 

If none of these troubleshooting tips worked to restore your range to working condition, contacting an authorized service technician is the best solution. For fast, effective Viking range appliance repair in Utah or Colorado, turn to the professionals at Kimball Appliance Parts and Service.

 

With extensive experience and specialized training in repairing all of the leading appliance brands, including Viking Range Corporation, the Kimball team as the knowledge and skill to get your range running again.

 

To schedule your expert Viking range appliance repair, contact our Salt Lake City or Denver office today.

Top 5 Signs You Need Oven Repair

Noticing the need for oven repair not only prevents safety concerns, but it can also save you money.

Fixing a broken oven sooner rather than later can keep the problem from becoming worse and, therefore, more expensive to resolve. Plus, if you call for oven repair early on, you shouldn’t even have to think about budgeting for a costly replacement appliance.oven repair needed

If your oven won’t turn on at all, you know to contact an authorized service technician. But sometimes, appliance problems aren’t quite so obvious. Watch for these five red flags and, if you spot any of these issues, you may need to call for oven repair.

No. 1: Gas Smell

Because gas has no natural odor, a harmless chemical is added to make it smell like rotten eggs. If you notice that scent after turning on your gas stove, oven or range, turn it off and reach out to an oven repair expert right away. You could have a leak, and continuing to use the appliance is dangerous.

No. 2: Electrical Issues

Don’t have a gas appliance? Electric ovens may not leak dangerous gas, but they can develop unsafe power issues. If the controls don’t respond right away, the appliance refuses to turn on or you observe fluctuations in power, stay on the safe side and schedule oven repair as soon as possible.

No. 3: Oven Door Won’t Close

So your oven door doesn’t shut all the way – what’s the big deal? Simply put, if the door can’t close properly, you can’t properly cook your food. An authorized service technician can replace the hinges or refit the door, saving your meals and allowing your appliance to work at optimal efficiency.

No. 4: Changes in Cooking Times

Are your tried-and-tested recipes are suddenly coming out undercooked or burned for no apparent reason? Or have you had to alter the cooking times for meals that regularly hit your family menus? Any differences like these need to be addressed by an expert in oven repair.

No. 5: Burner Problems

If the burners on the top of your oven aren’t acting right –they don’t turn on immediately or fail to get as hot as they should, for example – ensure your safety and speak with an authorized service technician soon. Getting prompt attention from a repair professional is a good idea, even if the burner problem springs up only occasionally.

For an expert fix from an authorized service technician in northern Utah, turn to the professionals at Kimball Appliance Parts and Service.

Our specialized training with all of the top oven brands and our decades of experience in the parts and service field set us apart from the competition. We can repair your home appliances quickly and we’ll get the job done for an affordable price.

The authorized service technicians at Kimball Appliance Parts and Service are always available for oven repair. To schedule a consultation, contact our Salt Lake City office today.

Is Your Washing Machine Leaking? Do This First

If you notice your washing machine leaking, you need to schedule a service call with an appliance repair professional ASAP.

In the meantime, you can take some simple steps to help prevent a disaster. Even a minor appliance leak can quickly lead to catastrophic water damage. Washers sometimes leak during a wash cycle, but often they can develop a problem hours or even days after their last use.

Take a moment to learn these basic steps so you can tell the technician where the problem is coming from and help prevent the need for expensive water damage cleanup and repair in your home.

Is Your Washing Machine Leaking Do This First

Turn Off the Water Supply to the Leaking Washer

Before you do anything else, turn off the water supply to the washer. This will help you minimize the potential damage to your home.

Most washing machine installations have shut-off valves for both the hot and cold supply lines. Shutting these off immediately will ensure that no additional water can leak. If you can’t find or reach the individual shutoff valves — or if they’re corroded or otherwise stuck — go straight to your home’s main water valve and shut it off there.

Once you have the main valve shut off, you can search for whatever tools you need to turn off the supply lines.

Identify the Source of the Washing Machine Leak

First, see if you can you tell where the water is coming from. If it’s coming from the front of the machine, your problem could simply be a bad door seal. More often than not, however, the source is typically in the rear of the machine. It could be a problem with one of the intake hoses — either hot or cold — specifically with the hose itself or with the clamps used to secure them to the machine.

The problem could be related to the wastewater line or the sewer standpipe it feeds into. Again, this could be a bad hose or hose connector, or it could be due to a sewer clog.

If you can’t identify the source of the leak, it could be coming from inside the machine. Leaky pumps, broken seals, and failed sensors can all cause leaking.

How to Prevent Washing Machine Leaks

Preventive maintenance is the best way to avoid having a plumbing or appliance repair emergency, and that’s especially true for your washing machine.

Contact your professional appliance repair service and ask about having your washer serviced regularly. Some problems — a failed level sensor, for example — can literally pump hundreds of gallons of water into your home before you notice. Having an experienced appliance repair technician perform periodic inspections and maintenance will not only help your machine last longer, but it will also minimize unexpected downtime and help you avoid a potential nightmare.

Kimball Appliance Parts & Service provides expert appliance repair for customers in Salt Lake City and throughout northern Utah. Contact us today to schedule maintenance for your appliances or to request service if your washing machine is leaking.

Scotsman Ice Maker Troubleshooting Guide

Whether your Scotsman ice maker produces nuggets, cubes or flakes, you rely on it to keep your home or business fully stocked.

In fact, the company’s legendary reliability is likely why you chose your Scotsman appliance. So when your ice machine fails to keep up with your needs, you probably need an appliance repair expert to diagnose the problem.

In the meantime, you can help expedite the repairs by checking a few basic settings.

Scotsman Ice Maker Troubleshooting Guide

Reboot Your Scotsman Ice Machine

Although it’s a cliché we’ve all heard, you really should try to reboot your ice maker before you do anything else. It uses computer technology, after all, which means that sometimes the unit’s processor hits a snag.

On the control panel, press the “off” button and power down the machine. Wait about 10 seconds and then press and hold the “on” button for a couple of seconds. This will turn the machine back on and initiate the reset process.

If Your Ice Maker Isn’t Making Ice

If your machine isn’t making ice, start by checking the ambient temperature of the room. If the space is at or below 55 degrees, it will not produce any ice. Ensure that the water supply line is open and check carefully around the outside of the appliance for any leaks.

Check the water curtain where the ice sheets fall through. If a cube or two is stuck there, you will get the “Bin Full” indicator and production will stop. Remove any stuck cubes and see if this restores production.

If none of these actions resolves the problem, your service technician can help.

If Your Scotsman Ice Maker Is Making Noises

With normal function, these appliances quietly hum during the freezing cycle, and during the harvest cycle, you will hear the familiar sounds that culminate with ice dropping into the bin. If it makes any other noises — grinding, squealing, rattling, etc. — you likely have an issue that needs attention.

Take a moment to verify that the machine is sitting firmly on the floor. Remove any items piled on top and ensure it has ample airspace on all sides. Check the back panel for any loose screws. If you find any, gently tighten them until you feel resistance.

If this doesn’t resolve the unusual sounds, an appliance repair professional can quickly get to the bottom of the issue.

If Your Ice Is Misshapen, Wet or Melts Quickly

Excess water can cause your ice to melt too quickly. Wet ice or water in the bin could indicate a drainage issue. You can check to make sure the drain and drain line are clear. However, the problem could originate from elsewhere in the system.

Misshapen ice can occur if the supply line is clogged or the filter is dirty. Otherwise, the problem is likely a leaky hose somewhere inside the machine. These issues will require the assistance of an appliance repair expert.

Scotsman Ice Maker Repair Experts Can Troubleshoot Your Problem

The simplest, most effective way to troubleshoot your ice machine is to get an expert to handle it for you.

In Salt Lake City and the surrounding communities of northern Utah, Kimball Appliance Parts & Service has a staff of specialists who are trained to provide professional troubleshooting and repair of all Scotsman appliances. We can quickly identify the problem and make the necessary repairs to get you back in business. Our pricing is fair and transparent, with no hidden fees or charges.

Contact us today to schedule a service call to troubleshoot and repair your Scotsman ice maker.