Category Archives: FAQ

Do You Need Freezer Repair? Here’s How to Tell

At some point or another, you might need to schedule freezer repair. But if you don’t know the warning signs, you may not even recognize that your freezer has a problem until it’s too late.

As with other household appliances, freezers break down occasionally – and when they do, a fast fix is essential. Not only does prompt action save you from food spoilage, it also helps prevent the problem from getting worse. Here’s how to tell it’s time for freezer repair.

freezer repair

Your Food Isn’t Freezing as it Should

Overloading the freezer can prevent your food from freezing. If that isn’t your problem, yet your food isn’t frozen, the machine is malfunctioning. The culprit could be a faulty thermostat, failing compressor or an issue with the icemaker. A freezer repair technician can replace the problem appliance part and get the machine back to doing its job.

Your Freezer Has Significant Frost Buildup

Some frost in the freezer is normal – large deposits of ice are not. A big buildup of frost can indicate a number of problems, but most likely, the fan is on the fritz. To resolve the issue and avoid further damage to the appliance, schedule freezer repair soon.

Your Freezer Motor is Always Running

To keep the food inside frozen, the freezer motor should cycle on and off periodically. If yours continually runs, contact a repair technician right away – this is a clear sign that at least one of the appliance parts has a problem. The thermostat is likely to blame, but there may be other damage. With quick, expert attention, you may be able to extend the lifespan of the machine.

Your Freezer is Making Strange Sounds

If weird noises are coming from your freezer, repair is in your future. Squealing sounds may indicate a damaged fan, while thumping might mean the compressor is on its last legs. Regardless, an expert technician can replace the appliance part that’s causing all the racket and get the machine back to operating in like-new condition.

Leave Freezer Repair to a Professional Technician

With all of the do-it-yourself repair guides available online, you might think trying to fix your own freezer is a good idea. Experts caution against this approach, however, as figuring out which appliance part is the problem isn’t always easy. Plus, if you don’t know what you’re doing, you could easily cause further damage.

Contacting a local freezer repair technician is the best way to solve your problem – but be sure to choose an experienced professional. In Utah and Colorado, homeowners trust Kimball Appliance Parts & Service.

Our highly-skilled repair technicians have decades of experience working with all of the leading appliance brands, including products from Scotsman Ice Systems and Viking Range Corporation. And at Kimball Appliance Parts & Service, we always provide transparent pricing, competitive rates and friendly, professional service.

For expert, affordable help from the Kimball Appliance Parts & Service team, contact our service center in Salt Lake City, Utah or Denver, Colorado, and schedule a freezer repair consultation today.

Clothes Dryer Not Heating? These Appliance Parts May Be to Blame

If your clothes dryer isn’t getting hot, it’s time to call in an expert – like the team at Kimball Appliance Parts & Service.

Finding the source of the problem and providing an effective fix can be difficult without advanced knowledge and experience in clothes dryer repair. A number of issues could be to blame and, if you take the do-it-yourself repair approach, you could damage the appliance and potentially cause injuries or even a house fire.

dryer not heating

To repair a dryer that isn’t heating usually requires the replacement of one or more of specialized appliance parts.

Heating Element

An electric dryer gets hot when electricity flows through the heating element. If this part is defective, the coil inside won’t produce heat.

Cycling Thermostat

The cycling thermostat turns the heating element on and off in order to control the machine’s temperature. When it malfunctions, the dryer won’t get hot.

Temperature Sensor

Some electric dryers use sensors to regulate the temperature inside the drum. If any of these sensors have damage, the machine won’t heat properly.

Igniter

A gas dryer creates heat when the igniter reaches the maximum temperature and triggers the gas valve. With a cold machine, a malfunctioning igniter could be the culprit.

Radiant Flame Sensor

The lack of heat in a gas dryer could be due to the radiant flame sensor. If this appliance part is failing, the igniter may not function as it should.

Gas Control Valve

Replacing the igniter or flame sensor may not be the right approach to clothes dryer repair. Damage in the gas valve itself could also prevent the machine from getting hot.

Gas Valve Coils

Electric coils operate the gas control valve in modern dryers. If one or more of the coils isn’t working, the valve won’t open and the machine won’t heat up.

Timer

The timer located inside the dryer console turns the electric contacts on and off to control the heat circuit. When this appliance part has a defect, no heat is produced.

High Limit Thermostat

This appliance part helps prevent a dryer from overheating. When it’s tripped, the circuit to the gas valve or heating element is interrupted, so the dryer doesn’t get hot.

Thermal Fuse

Like the high limit thermostat, this appliance part helps prevent your dryer from overheating. If the thermal fuse is blown, the machine will not make any heat.

Seek Expert Help for Your Clothes Dryer Repair

If your machine isn’t heating up, determining which part is the right one to replace requires training and expertise. For a professional diagnosis and prompt, affordable clothes dryer repair in Utah or Colorado, call on Kimball Appliance Parts & Service.

Our highly-skilled team has decades of experience in appliance repair, and we service all major brands and models of household appliances – including products from Viking Range Corporation and Scotsman Ice Systems.

We have a vast selection of manufacturer-authorized replacement parts on-hand at our Salt Lake City, Utah, and Denver, Colorado, service centers. Contact Kimball Appliance Parts & Service today to schedule a service call for your clothes dryer repair.

Refrigerator Repair Guide: Fixing a Fridge that Won’t Stay Closed

Tackling refrigerator repair on your own isn’t always easy. But, some problems – including a poorly-closing fridge door – often have simple solutions.

If keeping your fridge closed is a constant struggle, or if the door won’t shut at all, a little troubleshooting could save you from the expense of a refrigerator repair service call.

fridge won't stay closed

Play it Safe

First of all, when attempting refrigerator repair, always follow a few safety precautions.

Unplug the fridge and turn off the water supply – the shut-off valve may be under the kitchen sink, in a nearby cabinet or in the basement. Make sure someone is available to help move the appliance, if that becomes necessary. And, when moving the refrigerator, take care not to disturb any connections, hoses or cords.

Check for Obstructions

If your fridge won’t stay shut, an obstruction inside the appliance could be to blame.

Check the crisper and meat drawers, shelves and compartments – if one is sticking out just a bit, the refrigerator door isn’t going to stay closed. Also, look for large food items, such as a watermelon or pan of leftover lasagna, that may be putting pressure on the door.

Level the Fridge

A poorly-closing fridge door could also be due to the appliance not being completely level.

To level your refrigerator, remove the bottom grill to expose the fridge’s feet. Using a pair of pliers and a bubble or laser level, rotate the feet clockwise or counterclockwise – whichever is appropriate – enough to make the appliance even.

Clean the Gasket

Cleaning the gasket, or the flexible molded rubber seal that sits along the outer edge of the refrigerator door, might work to keep your fridge closed.

Using a non-abrasive cloth and a solution of warm, soapy water, wipe down the entire gasket. If yours has folds or creases, gently pull them apart to clean the insides. Once the gasket is clean, wipe it dry with a microfiber cloth.

Schedule Professional Refrigerator Repair

If your troubleshooting is not successful, it’s time for professional refrigerator repair.

A fridge that won’t stay closed is more than just a nuisance – it can be a hazard. When the door seal isn’t airtight, food safety can be compromised. To ensure all of your refrigerated foods remain fresh, you’ll need to schedule a service call.

For professional refrigerator repair in Utah or Colorado, trust Kimball Appliance Parts & Service.

Our highly-skilled repair technicians can diagnose and solve your refrigerator problems, regardless of the brand or model. The Kimball team has decades experience in appliance repair, and we’re authorized to service Scotsman Ice Systems, Viking Range Corporation and many other leading brands.

With service divisions in Salt Lake City and Denver, Kimball Appliance Parts & Service provides fast fridge fixes for homeowners throughout Utah and Colorado. To schedule professional refrigerator repair, contact us today.

How to Save Money on Residential Appliance Repair

Scheduling residential appliance repair instead of replacing a malfunctioning machine is a great way to save money. After all, buying a new appliance could cost you hundreds or even thousands more than fixing the one you already own.

That said, no one looks forward to the unexpected expense of residential appliance repair. Fortunately, there are several easy steps you can take to cut your costs. For a fix that doesn’t blow your budget, try one or more of the following strategies.

How to save money on appliance repair

Try Simple Solutions

Sometimes, simple troubleshooting can save you from even paying for an appliance repair service call. The problem could be a tripped circuit breaker or blown fuse, or you may just need to push a reset button.

Check Your Warranty

When did you purchase your appliance? If it’s still under warranty, the repair parts are probably covered – and if you’re lucky, you might not even have to pay the labor costs.

Note the Brand & Model

Before you schedule a repair service call, write down your appliance’s brand name and model number. This information ensures the technician brings the right tools and replacement parts for the repair to the initial appointment.

Write Down the Symptoms

It’s easy to forget the specifics of an appliance problem when talking to a service technician, and the smallest detail can make a difference in the diagnosis and repair. Take the time to jot down the symptoms before you call, and you’re likely to get a faster fix – which translates to lower labor charges.

Choose the Right Appliance Repair Service

Contact a few highly-rated repair services and ask about their rates and guarantee. Find out, too, if they stock replacement parts for your appliance. Choosing a company that has extensive experience with the brand and the parts you may need can reduce your repair times and costs.

Be Ready for Residential Appliance Repair

Most authorized service technicians charge by the hour for repair work, so you want to make sure none of that time is wasted waiting for access to your appliance. Before the service call, get ready for the repair – drain the washing machine, remove the clothes from the dryer, empty the dishwasher, whatever is necessary – to keep the labor charges low.

Schedule Periodic Appliance Maintenance & Inspection

Keeping your appliances maintained is one of the best ways to extend the life of the appliance and prevent expensive emergencies. While performing routine maintenance, the technician will be on the lookout for potential problems. Addressing these issues before they lead to a breakdown will ensure reliable operation and optimal energy use.

If you’re in need of affordable residential appliance repair and you live in Utah or Colorado, call the authorized service technicians at Kimball Appliance Parts and Service.

With us, you can count on clear, upfront pricing and competitive rates for appliance repair and preventive maintenance. And, with our specialized training and decades of experience repairing all of the leading brands – including Viking Range Corporation and Scotsman Ice Systems – the Kimball team can provide a fast, expert fix for any appliance that’s on the fritz.

Kimball Appliance Parts and Service is available to help you with routine repair service throughout Utah and Colorado. To discuss residential appliance repair with our authorized service team, contact our Salt Lake City or Denver office today.

Front Load Washer Repair: When Your Washing Machine Won’t Drain

You might need to contact a front load washer repair technician if your washing machine isn’t draining properly. But, before you pick up the phone to schedule a service call, is there anything you can do to get your appliance back in good working order?

In some cases, front load washing machines that are out of whack are simple and easy to fix. However, if you aren’t careful, you could find yourself with a major household flooding situation, potentially causing thousands of dollars in damage.

You can try to troubleshoot the problem but, to ensure your machine is repaired safely and correctly, contact a local washer repair expert.

Front load washer repair troubleshooting

Is the Washer Receiving Power?

If your front load washing machine has gone dead in the middle of a cycle and remains filled with water, check for power problems. A tripped circuit breaker, blown fuse or loose plug could be to blame, and these issues are relatively easy to fix.

Is Oversudsing the Issue?

If your washing machine tub contains super soapy water, too much laundry detergent might be the reason it isn’t draining properly. To solve oversudsing, run the washer on the cold water setting. Add fabric softener during the rinse cycle to help eliminate the extra soap.

Is the Drain Hose Blocked?

If the drain hose is bent or twisted, your washer won’t be able to drain as it should. Remove the hose and check for kinks and blockages from laundry or other obstructions. Make sure, too, that the hose isn’t draining from a height of greater than eight feet, too – if it is, that could be the source of your drainage problem.

Is Something Caught in the Drain Trap?

If your front load washing machine has a buildup of lint, a piece of clothing or anything else in the drain trap, it won’t drain. Gently pry open the trap and remove the screw cap, using a bucket to catch any water that comes out. Once the draining is done, clear the trap completely.

Do You Need Expert Front Load Washer Repair?

If none of these fixes worked for your washing machine, it’s time to turn the problem over to a trustworthy front load washer repair technician. Look for a professional with specialized training and extensive experience in appliance repair – and, in particular, expertise with the brand of washer you own.

Try to find a washer repair technician with easy access to manufacturer-authorized parts, too. Your front load washing machine will be up and running much faster if you don’t have to wait for any parts to be ordered.

If you live in Utah or Colorado and are in need of expert front load washer repair, call on the professionals at Kimball Appliance Parts and Service. Our team has specialized training and decades of experience with all of the leading appliance brands – including Scotsman Ice Systems and Viking Range Corporation.

Kimball Appliance Parts and Service offers transparent pricing, competitive rates and friendly service. And, we always have a vast selection of parts and tools on hand to provide an immediate fix for appliance problems. If your washing machine won’t drain, contact our service center in Salt Lake City, Utah, or Denver, Colorado, to schedule a consultation for front load washer repair today.