Category Archives: Blog

Dryer Not Heating? You Need Dryer Repair.

It’s so frustrating to open your clothes dryer expecting to take out a warm, dry load of laundry and instead being greeted by a batch of soggy, wet clothes. You end up having to hang them all over the house to dry, and then they’re stiff and wrinkled. How did we ever live without dryers? Don’t even contemplate it — just call Kimball Appliance Parts & Service in Salt Lake City for dryer repair.

dryer repair

Why My Clothes Still Wet?

There are many reasons your clothes may not be dry at the end of a drying cycle, and not all of them are due to a dryer that’s not heating. For instance, your dryer may be heating but not tumbling your clothes. They will never dry that way. Fortunately, that is usually due to a broken belt, which is a quick and easy fix.

Another reason your clothes may not be dry is due to a clogged dryer vent. Each time you run your dryer, small bits of lint come off your laundry. You see this when you empty the lint trap (if you are not doing this every time you run the dryer, it could be why your clothes are not drying).

As useful as the lint trap is, it doesn’t trap all the lint. Much of it escapes into the dryer vent. Because the lint is moist, it tends to stick inside the vent. Convoluted aluminum dryer vents trap much more lint this way than PVC dryer vents.

If your vent is clogged with lint, the moist, warm air has no way to get out of the dryer, so your clothes will take a lot longer to dry — if they dry at all. Worse, a clogged lint trap is a fire hazard. The Federal Emergency Management Agency records almost 3,000 dyer fires a year in the U.S., and most are due to clogged dryer vents. It’s best to schedule professional dryer vent cleaning at least once a year to avoid this risk.

Why Is My Dryer Not Heating?

If your dryer vent or belt is not to blame for your wet laundry, it could be your heating element. Check to see if your dryer is warm by putting your hand on the door. If it doesn’t feel warm after a few minutes of running, your dryer isn’t heating.

The reasons could be a faulty thermostat, fuse, heating element or motor. If it’s a more complicated issue than that, you may want to weigh the cost of getting a new dryer. A simple clothes dryer with no bells and whistles can cost between $200 and $500, while the big new fancy ones can be up to $1,000.

If your dryer is still under warrantee, some of the repairs may be covered. If your dryer is old, it may be time to think about replacement. The team at Kimball Appliance Parts & Service will give you our professional recommendation for repair versus replacement after we determine why your dryer is not heating.

Appliance Repair in Salt Lake City

At Kimball Appliance Parts & Service, we repair washers and dryers, stoves and ovens, and refrigerators and freezers for customers throughout Salt Lake City. We also have appliance repair locations in Denver, CO and Kansas City, MO. Call us for all your appliance repair needs.

Is Your Freezer Frosty? You Need Freezer Repair.

Few homeowners today are old enough to remember freezers that needed defrosting. That job is a thing of the past — or at least it should be. If you have frost in your frost-free freezer, you need freezer repair. Kimball Appliance Parts & Service provides freezer repair in Salt Lake City, Denver and Kansas City.

frosty freezer

Pre Frost-Free Freezers

The first refrigerators — called “iceboxes” — were literally wooden boxes with a block of ice in the top compartment that kept the food beneath it cold. As you may imagine, this technology was not good for keeping ice cream or popsicles for too long.

Frigidaire was the first company to mass-produce commercial refrigerators for home use. Their name became part of our lexicon the way “Kleenex” and “Band-aid” have, with moms directing kids to put food items “in the Frigidaire.”

Back then, and for many years after, it was necessary to defrost your freezer periodically — about once a month. This is still often necessary with the stand-alone freezer units homeowners keep to store extra food.

Defrosting a Freezer

The reason frost-free freezers caught on so quickly is because defrosting a freezer is a big pain. You have to turn the fridge off, take all the food out of the freezer and leave the door open while you use bowls of hot water and cloths to coax the ice off the walls.

The process is tedious, so understandably, homeowners would get impatient and hack at the frost with a sharp object, all too often breaking a hole in the freezer wall.

Freezer Repair

Today, if your freezer is building up frost quickly, you need freezer repair. However, if you only notice frost occasionally, the issue may be mistakes you’re making with your appliance. Frost accumulates due to moisture, and if you put hot foods or wet foods directly into the freezer, the humidity from these can cause frost to form.

However, if you have never done this or if you see frost buildup regardless, the issue could be a faulty sensor. Today’s freezers are built with sensors that detect frost buildup. When this happens, coils in the fridge heat up briefly to melt the ice. It’s a process that should occur without you even noticing. But if your sensor isn’t working, you will notice frost buildup.

Another culprit causing frost could be the gasket around your freezer door. If your freezer is old and your gasket is cracked, peeling or brittle, this will affect the ability of the seal to keep out moisture and may cause frost buildup. It will also cause your freezer to leak cold air, running up your electric bill.

A frost-free freezer that’s building up frost is not running efficiently. Call the techs at Kimball Appliance Parts & Service, serving Salt Lake City, Denver and Kansas City, for freezer repair. We will diagnose the problem and have your freezer running properly again in no time.

For the best in oven and stove repair, washer and dryer repair, and refrigerator and freezer repair, count on the team at Kimball Appliance Parts & Service. We have many years of experience in appliance repair, and we’re known for our top-notch customer service. Call today.

Is Your Refrigerator Not Cooling?

When your refrigerator is not cooling, it’s not doing its job. Whether the food in your fridge is not as cold as you would like or it’s downright warm in there, you need refrigerator repair from Kimball Appliance Parts & Service. Our expert technicians will get to the bottom of the problem with your refrigerator.

refrigerator repair

How Refrigerators Work

We keep food in the refrigerator because it stays fresher longer when it’s cool. Bacteria produce less rapidly in a cool environment, and that’s why it’s more important to refrigerate items such as meat and dairy products than fruits and vegetables.

Like your home air conditioner, refrigerators work by removing heat from the inside and bringing it outside. That’s why you can feel warm air coming from the outside of a refrigerator or air conditioner. Refrigerators and air conditioners cool the air by sending a refrigerant through a series of evaporator and condenser coils. The refrigerant cools the space, then turns into a gas and returns to the compressor to start the process over again.

While it isn’t particularly complicated, a refrigerator has a lot of parts, and it’s easy for one to stop working unexpectedly.

How to Tell if Your Fridge Isn’t Working

You may think you’re imagining that the milk is a little warmer today than it was yesterday. Sometimes, it’s hard to tell if there is a problem with your refrigerator. If you think the food seems warmer than usual, turn the thermostat to a cooler setting. This may fix the problem.

Another way you may be able to restore cool to your fridge is by cleaning the condenser coils. When these become covered in dust, they don’t do as good of a job at cooling. Try vacuuming or wiping down the condenser coils.

Also check the gasket around your fridge door. If the seal is not tight, cold air is leaking out. You should be able to order a new gasket online if your fridge is not very old.

If your refrigerator isn’t working at all — not even the light inside — then check your circuit breakers to make sure there is power to the outlet before calling for refrigerator repair.

When You Need Refrigerator Repair

After you’ve tried all the usual methods for getting your fridge to cool and they’ve failed, it’s time to call Kimball Appliance Parts & Service for refrigerator repair. There may be a problem with your compressor, thermostat or another important component of your refrigerator.

Our technicians always hope it’s not the compressor, because this is an expensive repair. If we find that the compressor needs replacing, we usually recommend you get a new refrigerator instead, especially if yours is old.

Reliable Refrigerator Repair in Salt Lake City

When your refrigerator isn’t cooling, call the technicians at Kimball Appliance Parts & Service. We have locations in Salt Lake City, Utah; Denver, Colorado; and Kansas City and Lees Summit, Missouri.

Washer Won’t Spin? You Need Washer Repair.

Have you ever opened your washing machine at the end of a cycle, expecting to transfer the clothes to the dryer but instead you see the washer is still full of water? Momentarily, you wonder if the cycle is not finished yet. But alas, that’s the not the problem. That’s when you need to call Kimball Appliance Parts & Service, serving Denver and the surrounding area, for washer repair.

washer repair

Washer Won’t Drain/Washer Won’t Spin

A washer that won’t drain can a different problem from a washer that won’t spin. Your washer may not be draining because it won’t spin. Or, it may not be able to spin because it won’t drain.

The reason your washer won’t drain may be due to a clogged drainage hose. This happens more often when a household has pets. Washing machine drain hoses are not very wide, so they can get clogged with hair, pet hair, lint and other debris.

The drainage hose may also have somehow become kinked or bent.

Modern washers are built so that they only spin when the lid is shut. This is to protect users from accidental injury. Your washing machine lid is equipped with a plastic projection that goes into a hole when you close the lid. Inside this hole is the spin switch. If the switch is broken, your washer won’t be able to go through the spin cycle.

The problem also may be with a belt or pump.

Clothes Are Still Wet & Soggy

Other times, your washer spins and the tub is empty at the end of the cycle, but the clothes are still wet and heavy. They will take forever to dry if you put them in the dryer this way.

Often, the reason for this problem is an unbalanced load of large or heavy items like sheets and towels. Did you notice your washer making a lot of noise during the spin cycle? Has it moved from its regular spot on the floor? If so, try redistributing the washer’s contents more evenly and running the spin cycle again. If the washer slows down and starts to make a banging noise as it begins to spin, try again.

Another reason for soggy clothes after a spin cycle is tht your washer may be unbalanced. Check to make sure all four corners of your machine are on solid ground at all times.

Call Kimball for Washer Repair

While you can troubleshoot some problems yourself with your washer, at other times, you need professional washer repair in Denver. That’s when you should call the team at Kimball Appliance Parts & Service.

Our experienced appliance repair technicians will figure out what’s wrong with your washer quickly. We know what a hassle — and an expense — it is going to the laundromat, so we want you to have a working washer again ASAP.

For washer repair, refrigerator repair, oven repair and all types of appliance repair in Denver, Salt Lake City, Kansas City, Lakewood and Lee’s Summit, rely on the knowledgeable technicians at Kimball Appliance Parts & Service.

Dishwasher Woes? Get Appliance Repair!

You thought your dishwasher was one thing you could count on to wash your troubles away — troubles like big pots coated with chili sauce, greasy frying pans and casserole dishes sticky with macaroni and cheese. But last time you unloaded your dishwasher, the dishes were still dirty. And that thumping noise is getting louder. Before you break out the plastic, call Kimball Appliance Parts & Service in Salt Lake City for appliance repair.

Never Put Off Dishwasher Repair

If you ignore thumping noises, dirty dishes or other problems with your dishwasher, appliance repair will only get more expensive. The thumping could mean the rotating spray arm is malfunctioning. Dirty dishes could mean clogged hoses. Flooding could damage your kitchen.

The skilled technicians at Kimball Appliance Parts & Service will ask you about the problem over the phone and come to your Salt Lake City home prepared.

Appliance Repair Is Cheaper Than Replacement

A good dishwasher can cost hundreds or even thousands of dollars. The professionals at Kimball Appliance Parts & Service are experts at appliance repair and will do everything they can to get your dishwasher back in top-notch condition.

We will be honest with you about costs and find the most affordable solution. Our technicians will come with the correct parts and tools, so the job is done quickly. Your dishwasher can be ready for reloading before the food dries on the dishes!

Preventive Maintenance Is Part of Appliance Repair

Not all problems with your dishwasher make a thump. Hairline cracks in valves and wiring that’s not up to code can lead to malfunctions as well. Only a well-trained technician can identify these defects before they do permanent damage.

The appliance repair technicians at Kimball Appliance Parts & Service will also advise you on how to load your dishwasher properly, so that the large chili pot doesn’t jam the rotating spray arm, for instance. They can also instruct you on how to clean filters and offer tips on general upkeep.

Healthy Dishwasher, Healthy Kitchen

Any large appliance that uses water can be a hazard. Small hose leaks can foster mold, black mold and mildew, which can grow on any surface — stainless steel, plastic, treated wood — and spread throughout your kitchen. Allergic reactions and respiratory problems can result.

Bacteria from food particles can also make your family sick, especially if the dryer in your dishwasher isn’t working properly. There’s no reason to panic, but who wants a dirty kitchen?

At Kimball Appliance Parts & Service, we care about your family’s well-being. Call us today if you have concerns. Today’s dishwashers can last nine years, so don’t throw in the dishtowel too soon! Give us a call in Salt Lake City, Kansas City or Denver at whenever you need appliance repair.

Is Your Refrigerator Freezing Food?

Lots of customers call our appliance repair shop because their refrigerator is not cooling the way it should, but we also get our fair share of calls about refrigerators that are too cold. Salt Lake City homeowners who are frustrated because their refrigerator is freezing food should call the experienced repair techs at Kimball Appliance Parts & Service for refrigerator repair.

refrigerator repair

Refrigerator Temperature

Most homeowners and apartment dwellers are aware that somewhere inside their refrigerator is a dial that allows them to set the temperature. You should keep your refrigerator at 40 degrees for optimal food preservation. You can check your refrigerator’s temperature with an oven thermometer or even a regular outdoor thermometer. Or, you can simply adjust the setting based on your tastes and preferences.

Once you get your fridge at the temperature you like, it’s smooth sailing — until your temperature sensor malfunctions. You’ll be able to tell when you get up one morning and grab the orange juice only to find out it has frozen solid overnight. You’ll want to blame someone else in the house for tampering with the controls, but you can see that it’s on the same number it’s always been on. That’s when you need to call us for refrigerator repair.

Freezing Can Ruin Some Foods

It’s true that a refrigerator that won’t stay cold poses a greater hazard than one that is too cold. Many foods can spoil quickly without proper refrigeration, especially meats, fish, chicken and dairy products. Most foods can withstand having been accidentally frozen. You can simply thaw your OJ and other items and they will taste almost the same.

The exception would be leafy greens, herbs, eggs, soda, cooked pasta, jelly, potatoes and some other types of vegetables like peppers and celery. Your cheese might get a little weird if it freezes, but it’s probably still OK to eat.

Still, no one wants to have throw away any food that spoiled due to a refrigerator malfunction. It’s disappointing and annoying.

Refrigerator Repair in Salt Lake City

When you call Kimball Appliance Parts & Service for refrigerator repair, we’ll ask you what brand of fridge you have and what’s wrong with it to help ensure we have all the parts we might need to complete your repairs without having to make a trip back to the shop.

Your technician will arrive promptly, diagnose the problem and make the repair. Afterward, he will check the temperature of the fridge to make sure it is functioning properly.

Our technicians provide skilled repairs quickly and with a smile. We also offer freezer repair, oven repair and all types of appliance repair to customers throughout the Salt Lake City area. We also operate locations in Denver and Lakewood, Colorado; and Kansas City and Lees Summit, Missouri. Call us whenever you need appliance repair.

Do You Need Freezer Repair? Here’s How to Tell

At some point or another, you might need to schedule freezer repair. But if you don’t know the warning signs, you may not even recognize that your freezer has a problem until it’s too late.

As with other household appliances, freezers break down occasionally – and when they do, a fast fix is essential. Not only does prompt action save you from food spoilage, it also helps prevent the problem from getting worse. Here’s how to tell it’s time for freezer repair.

freezer repair

Your Food Isn’t Freezing as it Should

Overloading the freezer can prevent your food from freezing. If that isn’t your problem, yet your food isn’t frozen, the machine is malfunctioning. The culprit could be a faulty thermostat, failing compressor or an issue with the icemaker. A freezer repair technician can replace the problem appliance part and get the machine back to doing its job.

Your Freezer Has Significant Frost Buildup

Some frost in the freezer is normal – large deposits of ice are not. A big buildup of frost can indicate a number of problems, but most likely, the fan is on the fritz. To resolve the issue and avoid further damage to the appliance, schedule freezer repair soon.

Your Freezer Motor is Always Running

To keep the food inside frozen, the freezer motor should cycle on and off periodically. If yours continually runs, contact a repair technician right away – this is a clear sign that at least one of the appliance parts has a problem. The thermostat is likely to blame, but there may be other damage. With quick, expert attention, you may be able to extend the lifespan of the machine.

Your Freezer is Making Strange Sounds

If weird noises are coming from your freezer, repair is in your future. Squealing sounds may indicate a damaged fan, while thumping might mean the compressor is on its last legs. Regardless, an expert technician can replace the appliance part that’s causing all the racket and get the machine back to operating in like-new condition.

Leave Freezer Repair to a Professional Technician

With all of the do-it-yourself repair guides available online, you might think trying to fix your own freezer is a good idea. Experts caution against this approach, however, as figuring out which appliance part is the problem isn’t always easy. Plus, if you don’t know what you’re doing, you could easily cause further damage.

Contacting a local freezer repair technician is the best way to solve your problem – but be sure to choose an experienced professional. In Utah and Colorado, homeowners trust Kimball Appliance Parts & Service.

Our highly-skilled repair technicians have decades of experience working with all of the leading appliance brands, including products from Scotsman Ice Systems and Viking Range Corporation. And at Kimball Appliance Parts & Service, we always provide transparent pricing, competitive rates and friendly, professional service.

For expert, affordable help from the Kimball Appliance Parts & Service team, contact our service center in Salt Lake City, Utah or Denver, Colorado, and schedule a freezer repair consultation today.

Clothes Dryer Not Heating? These Appliance Parts May Be to Blame

If your clothes dryer isn’t getting hot, it’s time to call in an expert – like the team at Kimball Appliance Parts & Service.

Finding the source of the problem and providing an effective fix can be difficult without advanced knowledge and experience in clothes dryer repair. A number of issues could be to blame and, if you take the do-it-yourself repair approach, you could damage the appliance and potentially cause injuries or even a house fire.

dryer not heating

To repair a dryer that isn’t heating usually requires the replacement of one or more of specialized appliance parts.

Heating Element

An electric dryer gets hot when electricity flows through the heating element. If this part is defective, the coil inside won’t produce heat.

Cycling Thermostat

The cycling thermostat turns the heating element on and off in order to control the machine’s temperature. When it malfunctions, the dryer won’t get hot.

Temperature Sensor

Some electric dryers use sensors to regulate the temperature inside the drum. If any of these sensors have damage, the machine won’t heat properly.


A gas dryer creates heat when the igniter reaches the maximum temperature and triggers the gas valve. With a cold machine, a malfunctioning igniter could be the culprit.

Radiant Flame Sensor

The lack of heat in a gas dryer could be due to the radiant flame sensor. If this appliance part is failing, the igniter may not function as it should.

Gas Control Valve

Replacing the igniter or flame sensor may not be the right approach to clothes dryer repair. Damage in the gas valve itself could also prevent the machine from getting hot.

Gas Valve Coils

Electric coils operate the gas control valve in modern dryers. If one or more of the coils isn’t working, the valve won’t open and the machine won’t heat up.


The timer located inside the dryer console turns the electric contacts on and off to control the heat circuit. When this appliance part has a defect, no heat is produced.

High Limit Thermostat

This appliance part helps prevent a dryer from overheating. When it’s tripped, the circuit to the gas valve or heating element is interrupted, so the dryer doesn’t get hot.

Thermal Fuse

Like the high limit thermostat, this appliance part helps prevent your dryer from overheating. If the thermal fuse is blown, the machine will not make any heat.

Seek Expert Help for Your Clothes Dryer Repair

If your machine isn’t heating up, determining which part is the right one to replace requires training and expertise. For a professional diagnosis and prompt, affordable clothes dryer repair in Utah or Colorado, call on Kimball Appliance Parts & Service.

Our highly-skilled team has decades of experience in appliance repair, and we service all major brands and models of household appliances – including products from Viking Range Corporation and Scotsman Ice Systems.

We have a vast selection of manufacturer-authorized replacement parts on-hand at our Salt Lake City, Utah, and Denver, Colorado, service centers. Contact Kimball Appliance Parts & Service today to schedule a service call for your clothes dryer repair.

Refrigerator Repair Guide: Fixing a Fridge that Won’t Stay Closed

Tackling refrigerator repair on your own isn’t always easy. But, some problems – including a poorly-closing fridge door – often have simple solutions.

If keeping your fridge closed is a constant struggle, or if the door won’t shut at all, a little troubleshooting could save you from the expense of a refrigerator repair service call.

fridge won't stay closed

Play it Safe

First of all, when attempting refrigerator repair, always follow a few safety precautions.

Unplug the fridge and turn off the water supply – the shut-off valve may be under the kitchen sink, in a nearby cabinet or in the basement. Make sure someone is available to help move the appliance, if that becomes necessary. And, when moving the refrigerator, take care not to disturb any connections, hoses or cords.

Check for Obstructions

If your fridge won’t stay shut, an obstruction inside the appliance could be to blame.

Check the crisper and meat drawers, shelves and compartments – if one is sticking out just a bit, the refrigerator door isn’t going to stay closed. Also, look for large food items, such as a watermelon or pan of leftover lasagna, that may be putting pressure on the door.

Level the Fridge

A poorly-closing fridge door could also be due to the appliance not being completely level.

To level your refrigerator, remove the bottom grill to expose the fridge’s feet. Using a pair of pliers and a bubble or laser level, rotate the feet clockwise or counterclockwise – whichever is appropriate – enough to make the appliance even.

Clean the Gasket

Cleaning the gasket, or the flexible molded rubber seal that sits along the outer edge of the refrigerator door, might work to keep your fridge closed.

Using a non-abrasive cloth and a solution of warm, soapy water, wipe down the entire gasket. If yours has folds or creases, gently pull them apart to clean the insides. Once the gasket is clean, wipe it dry with a microfiber cloth.

Schedule Professional Refrigerator Repair

If your troubleshooting is not successful, it’s time for professional refrigerator repair.

A fridge that won’t stay closed is more than just a nuisance – it can be a hazard. When the door seal isn’t airtight, food safety can be compromised. To ensure all of your refrigerated foods remain fresh, you’ll need to schedule a service call.

For professional refrigerator repair in Utah or Colorado, trust Kimball Appliance Parts & Service.

Our highly-skilled repair technicians can diagnose and solve your refrigerator problems, regardless of the brand or model. The Kimball team has decades experience in appliance repair, and we’re authorized to service Scotsman Ice Systems, Viking Range Corporation and many other leading brands.

With service divisions in Salt Lake City and Denver, Kimball Appliance Parts & Service provides fast fridge fixes for homeowners throughout Utah and Colorado. To schedule professional refrigerator repair, contact us today.

Gas Stove Repair Solutions

When you have a malfunctioning gas stove, repair needs to completed as soon as possible. Safety is always a concern and, on a more practical level, microwave meals and takeout aren’t likely to satisfy a hungry family for long.

What can you do when your gas stove isn’t working properly? Do you need to call on a professional appliance repair technician, or can you try troubleshooting on your own?

gas stove repair

The truth is, some issues require expert attention, while others need only a simple fix. Here, the Kimball Appliance Parts & Service team explains how to handle the most common gas stove repair problems.

There’s a Gas Odor When the Stove Isn’t in Use

If you notice a gas smell at a time when you aren’t using the stove, check to see if the pilot light is out. If so, ventilate your house and relight it – if you know how to do so safely. If not, turn off the gas supply and contact a professional stove repair technician.

The Surface Burner Won’t Light

When a surface burner fails to light, confirm that your gas stove is plugged in and receiving power. If it is, check the burner porthole for clogs. If you don’t have a clogged porthole or clearing it doesn’t restore the burner’s functionality, you likely have a defective ignition switch. In that case, you’ll need to call for professional repair.

The Oven Burner Won’t Light

For an oven burner that refuses to light, the solution might be as simple as checking the power cable or relighting the pilot light. Making sure the clock-timer is set correctly may also correct the issue. If the problem persists, the thermal cutoff or thermostat likely requires professional repair or replacement.

The Pilot Light Keeps Going Out

If the pilot light doesn’t seem to want to stay lit, cleaning the opening could be an easy solution. If that fails to resolve the problem, adjusting the flame might help. Otherwise, contacting a stove repair professional is the only course of action.

The Surface Burner Flame is Weak

When a burner flame appears weaker than usual, the porthole may be clogged. If clearing the clog doesn’t fix the issue, you can try adjusting the air shutter. If the flame still looks lackluster, turn the problem over to a professional gas stove repair technician.

The Surface Burner Flame is Noisy

A noisy flame usually means too much air or gas is getting to the burner. If you adjust the air shutter and the noise doesn’t go away, you’ll need to call a professional stove repair technician for help.

Are you in need of professional gas stove repair? For expert assistance in Utah or Colorado, turn to Kimball Appliance Parts & Service.

Our repair technicians have specialized training and extensive experience with all of the leading appliance brands, including Viking Range Corporation and Scotsman Ice Systems. And our expansive service centers, located in Salt Lake City, Utah, and Denver, Colorado, contain a vast selection of manufacturer-authorized replacement parts – which means the Kimball team can provide a fast fix for your appliance problems.

Kimball Appliance Parts & Service offers upfront pricing, competitive rates and exceptional customer care. To schedule professional gas stove repair, contact us today.