Category Archives: Blog

Is It Time for Appliance Repair or Replacement?

Should you schedule appliance repair or spring for a replacement machine?

You might think starting fresh with a brand new machine is best. In most cases, however, appliance repair is a smarter choice. Repairing an oven, refrigerator, washer, dryer, dishwasher or other home appliance that has stopped working usually costs much less than purchasing a replacement – and often, a seemingly-dead machine only needs a quick and simple fix.

appliance repair replacement

However, the appliance repair-or-replace decision isn’t always easy to make. If you’re unsure which route to take, ask yourself the following questions.

Is the Appliance Really Broken?

At the first sign of trouble with an appliance, some people overreact and head right out to buy a replacement machine. Before you jump the gun, take a look to make sure there’s no obvious issue like a tripped circuit breaker or clogged vent. Ask any repair technician – these types of issues are surprisingly common.

Has the Appliance Broken Down Before?

If this is your machine’s first offense, running out and immediately buying a replacement really doesn’t make sense. Of course, the reverse may be true if you’re constantly facing malfunctions and breakdowns – but checking with an appliance repair technician first is still a good idea.

Are There Hidden Costs to Replacement?

In some cases, the cost of buying a new machine ends up being much higher than the store price tag. The kitchen cabinetry may need to be modified to put a new refrigerator in the old spot, for example. Or, the home’s electrical wiring may need an upgrade for a new oven with all the latest bells and whistles. When replacement comes with hidden costs, appliance repair can definitely be a bargain.

Do You Still Have Warranty Protection?

If your machine really is broken – or you think it might be – check your owner’s manual to see if it is still under warranty. If coverage is still in effect, you may be able to completely cut the costs of appliance repair or replacement.

Are You Concerned About Energy Efficiency?

Replacing an old, power-hungry clunker with an energy-efficient machine can be a money-wise move. However, for appliances that still have many years of useful life left, buying a replacement may not be cost-effective – you could spend thousands, only to save hundreds on your energy bills.

If one the appliances in your northern Utah home goes south, don’t rush out and buy a replacement – let the professionals at Kimball Appliance Parts and Service take a look first. Our specialized training, decades of experience and fully-stocked repair fleet means we can fix most problems quickly, saving you the time and expense of investing in a new machine.

When appliances are on the fritz, homeowners in the greater Salt Lake City area turn to the Kimball Appliance Parts and Service team. We offer free, no-obligation appliance repair estimates, so what have you got to lose? Contact us and schedule a consultation today!

Top 5 Signs You Need Oven Repair

Noticing the need for oven repair not only prevents safety concerns, but it can also save you money.

Fixing a broken oven sooner rather than later can keep the problem from becoming worse and, therefore, more expensive to resolve. Plus, if you call for oven repair early on, you shouldn’t even have to think about budgeting for a costly replacement appliance.oven repair needed

If your oven won’t turn on at all, you know to contact an authorized service technician. But sometimes, appliance problems aren’t quite so obvious. Watch for these five red flags and, if you spot any of these issues, you may need to call for oven repair.

No. 1: Gas Smell

Because gas has no natural odor, a harmless chemical is added to make it smell like rotten eggs. If you notice that scent after turning on your gas stove, oven or range, turn it off and reach out to an oven repair expert right away. You could have a leak, and continuing to use the appliance is dangerous.

No. 2: Electrical Issues

Don’t have a gas appliance? Electric ovens may not leak dangerous gas, but they can develop unsafe power issues. If the controls don’t respond right away, the appliance refuses to turn on or you observe fluctuations in power, stay on the safe side and schedule oven repair as soon as possible.

No. 3: Oven Door Won’t Close

So your oven door doesn’t shut all the way – what’s the big deal? Simply put, if the door can’t close properly, you can’t properly cook your food. An authorized service technician can replace the hinges or refit the door, saving your meals and allowing your appliance to work at optimal efficiency.

No. 4: Changes in Cooking Times

Are your tried-and-tested recipes are suddenly coming out undercooked or burned for no apparent reason? Or have you had to alter the cooking times for meals that regularly hit your family menus? Any differences like these need to be addressed by an expert in oven repair.

No. 5: Burner Problems

If the burners on the top of your oven aren’t acting right –they don’t turn on immediately or fail to get as hot as they should, for example – ensure your safety and speak with an authorized service technician soon. Getting prompt attention from a repair professional is a good idea, even if the burner problem springs up only occasionally.

For an expert fix from an authorized service technician in northern Utah, turn to the professionals at Kimball Appliance Parts and Service.

Our specialized training with all of the top oven brands and our decades of experience in the parts and service field set us apart from the competition. We can repair your home appliances quickly and we’ll get the job done for an affordable price.

The authorized service technicians at Kimball Appliance Parts and Service are always available for oven repair. To schedule a consultation, contact our Salt Lake City office today.

Clothes Dryer Repair Resolves These Common Problems

Do you need clothes dryer repair?

If your dryer isn’t working properly, the appliance may only require a simple fix. However, determining the right dryer repair solution can be difficult, since every issue can have several potential causes. Clothes Dryer Repair


Hiring a local appliance parts and dryer repair service is your best bet, if you want to avoid going to the laundromat – and who wants to do that?!

No. 1: The Dryer Won’t Turn On

If your clothes dryer won’t start at all, it may not be getting power. The wall outlet could be the source of the problem, or you may have tripped a circuit breaker.

The dryer repair solution may also be to replace the door switch. When this component deteriorates or becomes damaged, it can prevent the appliance from turning on.

A blown thermal fuse is another possible cause. However, this is only likely if the temperature gets too high and the appliance overheats.

No. 2: The Dryer Isn’t Heating Up

If your machine isn’t producing heat – assuming you don’t have it on a no-heat setting — a tripped or burned out thermal fuse could be to blame.

The problem may also be in one of the appliance parts involved in controlling heat operations. Clothes dryer repair may require replacement of the temperature switch, thermostat or timer.

Another possible reason is an issue with the heating element. If this appliance part becomes defective, the machine can’t produce heat.

No. 3: The Dryer Isn’t Tumbling

If you notice that the drum isn’t tumbling, the problem is likely a defective belt. It may be broken or worn, or the belt might not be in the proper position.

Clothes dryer repair could also involve replacing the drum rollers. These rollers support the drum and allow it to tumble, and they can become worn over time.

If the belt or the drum rollers is the issue, the machine’s motor will still be running. If it isn’t, either the motor’s start capacitor – or the entire motor – may need to be replaced.

No. 4: The Dryer Takes Too Long

Lint buildup can increase drying time. If the filter is clear, the blockage could lie in the ducts or venting hose.

Door seal damage may also be the culprit, if your dryer takes too long to finish a cycle. Without a proper seal, the machine can’t maintain the heat level needed for optimal drying times.

Clothes dryer repair could also require addressing mechanical problems. The thermostat may be faulty, the blower wheel may not be firmly attached to the drive motor shaft, or the heating element might be partially burned out.

If your clothes dryer has problems and you need a fast, effective repair solution, call on Kimball Appliance Parts and Service. We keep a vast selection of parts on hand, for both the most popular and high-end brands, and our fully-stocked repair fleet allows us to solve our customers’ appliance problems throughout northern Utah.

The professionals at Kimball Appliance Parts and Service have decades of experience with appliance repair – which means we can fix your dryer problem once and for all. Contact our Salt Lake City office today to schedule a clothes dryer repair appointment.

Will Viking Range Repair Void Your Warranty?

Will your Viking Range repair void the manufacturer’s warranty?

This is an important question to ponder before you randomly choose a Utah appliance repair company at random or, worse, attempt a DIY repair. If you don’t choose your Utah appliance repair service carefully, even the most basic repair can void your warranty.

The Viking Range company manufactures some of the world’s finest professional-grade appliances, made for use in the home. They also provide an exceptional level of warranty coverage. So, before you put your warranty at risk, consider how a service call could affect your coverage.

Viking Range Repair Warranty

Viking Range & Appliance Warranty Coverage

The Viking brand is renowned for its exceptional performance, quality and durability. It’s also no secret that these high-end appliances – including ranges, refrigerators and ice makers – require a serious financial investment. But, when you want quality home appliances, you definitely get what you pay for, and Viking is no exception.

The company also provides a highly comprehensive warranty on all its products. For example, the company provides a full, two-year warranty on its freestanding ice machines with a full six-year and a limited 12-year warranty on the sealed refrigeration system components (condenser, evaporator, etc.).

For most Viking ranges, the company provides a full two-year warranty and a limited five-year warranty on gas burners and electric elements.

This coverage is impressive, especially as compared to many other appliance brands. But, to keep your warranty coverage intact for the full edibility period, you have to follow the rules.

The Challenge of Viking Range & Appliance Repair

If you need repair on your Viking appliance during the warranty period, you can only have the work done by a Viking- authorized service technician.

If you have your appliance repair performed by anyone who is not authorized, it may void your warranty immediately. Likewise, if you attempt to open up your appliance and change out a part or troubleshoot a problem, you may also void your warranty.

Viking has a good reason for implementing this strict policy (a policy that many premium appliance brands embrace). These appliances use complex and highly sensitive electronic components, with systems that are unlike most standard appliance configurations. Unless a service technician is specifically trained to handle a Viking appliance, they are likely to cause more problems than they cure.

For that reason, Viking only certifies appliance repair companies whose technicians are specially trained in the service and repair of their products. In addition, authorized repair companies can only use genuine Viking parts in their repairs.

Requesting Viking Range Appliance Repair in Utah

Kimball Appliance Parts & Service is a Viking-certified service and repair company. We stock a full line of factory parts for all Viking appliance types, from ranges and range hoods to ice machines and wine refrigerators.

We are authorized to provide warranty repairs too. To request service, simply locate the model and serial numbers for your appliance and give us a call. If you’re having trouble locating your model and serial number, we can help you find it on the appliance itself in most cases.

Trust the Kimball team for all your northern Utah appliance repair needs. We’re also factory-authorized for Scotsman Ice Systems and other high-end brands. Contact us today to schedule your appointment or to request Viking range repair or warranty service.

Is Your Washing Machine Leaking? Do This First

If you notice your washing machine leaking, you need to schedule a service call with an appliance repair professional ASAP.

In the meantime, you can take some simple steps to help prevent a disaster. Even a minor appliance leak can quickly lead to catastrophic water damage. Washers sometimes leak during a wash cycle, but often they can develop a problem hours or even days after their last use.

Take a moment to learn these basic steps so you can tell the technician where the problem is coming from and help prevent the need for expensive water damage cleanup and repair in your home.

Is Your Washing Machine Leaking Do This First

Turn Off the Water Supply to the Leaking Washer

Before you do anything else, turn off the water supply to the washer. This will help you minimize the potential damage to your home.

Most washing machine installations have shut-off valves for both the hot and cold supply lines. Shutting these off immediately will ensure that no additional water can leak. If you can’t find or reach the individual shutoff valves — or if they’re corroded or otherwise stuck — go straight to your home’s main water valve and shut it off there.

Once you have the main valve shut off, you can search for whatever tools you need to turn off the supply lines.

Identify the Source of the Washing Machine Leak

First, see if you can you tell where the water is coming from. If it’s coming from the front of the machine, your problem could simply be a bad door seal. More often than not, however, the source is typically in the rear of the machine. It could be a problem with one of the intake hoses — either hot or cold — specifically with the hose itself or with the clamps used to secure them to the machine.

The problem could be related to the wastewater line or the sewer standpipe it feeds into. Again, this could be a bad hose or hose connector, or it could be due to a sewer clog.

If you can’t identify the source of the leak, it could be coming from inside the machine. Leaky pumps, broken seals, and failed sensors can all cause leaking.

How to Prevent Washing Machine Leaks

Preventive maintenance is the best way to avoid having a plumbing or appliance repair emergency, and that’s especially true for your washing machine.

Contact your professional appliance repair service and ask about having your washer serviced regularly. Some problems — a failed level sensor, for example — can literally pump hundreds of gallons of water into your home before you notice. Having an experienced appliance repair technician perform periodic inspections and maintenance will not only help your machine last longer, but it will also minimize unexpected downtime and help you avoid a potential nightmare.

Kimball Appliance Parts & Service provides expert appliance repair for customers in Salt Lake City and throughout northern Utah. Contact us today to schedule maintenance for your appliances or to request service if your washing machine is leaking.

Scotsman Ice Maker Troubleshooting Guide

Whether your Scotsman ice maker produces nuggets, cubes or flakes, you rely on it to keep your home or business fully stocked.

In fact, the company’s legendary reliability is likely why you chose your Scotsman appliance. So when your ice machine fails to keep up with your needs, you probably need an appliance repair expert to diagnose the problem.

In the meantime, you can help expedite the repairs by checking a few basic settings.

Scotsman Ice Maker Troubleshooting Guide

Reboot Your Scotsman Ice Machine

Although it’s a cliché we’ve all heard, you really should try to reboot your ice maker before you do anything else. It uses computer technology, after all, which means that sometimes the unit’s processor hits a snag.

On the control panel, press the “off” button and power down the machine. Wait about 10 seconds and then press and hold the “on” button for a couple of seconds. This will turn the machine back on and initiate the reset process.

If Your Ice Maker Isn’t Making Ice

If your machine isn’t making ice, start by checking the ambient temperature of the room. If the space is at or below 55 degrees, it will not produce any ice. Ensure that the water supply line is open and check carefully around the outside of the appliance for any leaks.

Check the water curtain where the ice sheets fall through. If a cube or two is stuck there, you will get the “Bin Full” indicator and production will stop. Remove any stuck cubes and see if this restores production.

If none of these actions resolves the problem, your service technician can help.

If Your Scotsman Ice Maker Is Making Noises

With normal function, these appliances quietly hum during the freezing cycle, and during the harvest cycle, you will hear the familiar sounds that culminate with ice dropping into the bin. If it makes any other noises — grinding, squealing, rattling, etc. — you likely have an issue that needs attention.

Take a moment to verify that the machine is sitting firmly on the floor. Remove any items piled on top and ensure it has ample airspace on all sides. Check the back panel for any loose screws. If you find any, gently tighten them until you feel resistance.

If this doesn’t resolve the unusual sounds, an appliance repair professional can quickly get to the bottom of the issue.

If Your Ice Is Misshapen, Wet or Melts Quickly

Excess water can cause your ice to melt too quickly. Wet ice or water in the bin could indicate a drainage issue. You can check to make sure the drain and drain line are clear. However, the problem could originate from elsewhere in the system.

Misshapen ice can occur if the supply line is clogged or the filter is dirty. Otherwise, the problem is likely a leaky hose somewhere inside the machine. These issues will require the assistance of an appliance repair expert.

Scotsman Ice Maker Repair Experts Can Troubleshoot Your Problem

The simplest, most effective way to troubleshoot your ice machine is to get an expert to handle it for you.

In Salt Lake City and the surrounding communities of northern Utah, Kimball Appliance Parts & Service has a staff of specialists who are trained to provide professional troubleshooting and repair of all Scotsman appliances. We can quickly identify the problem and make the necessary repairs to get you back in business. Our pricing is fair and transparent, with no hidden fees or charges.

Contact us today to schedule a service call to troubleshoot and repair your Scotsman ice maker.